BNFeMART Privacy Policy

Our website address is


BNFeMART respects customer privacy and protects customer personal information data.
Data protection is a matter of trust and customer privacy is important to us. We shall therefore only use customer name and other information which relates to the customer in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with customers.

We collect personal information data when a customer:

  • purchase, order, return or exchange products
  • track order through
  • Subscribe on
  • register on our website
  • contact us with a comment

Register on

Customers do not have to register to visit To take advantage of certain services, the customer may choose to create an account by providing us with the customer’s email address and a password that the customer selects. Personal information customer provides to us while creating or updating an account and at checkout on our website (such as name, address, mobile number, email address, billing address, shipping address, and credit card information) is maintained in electronic files on our web server and our internal systems located in Bangladesh. Customer registration information is used solely to provide and otherwise administer the service customer requested, and for other purposes to which customers have consented.

Contact Us (page)

When customers contact one of our customer service representatives with a question, feedback, or other comments. We collect this information(data) to verify customer identity and to help us promptly answer customer questions or respond to customer comments or feedback. We may retain this information to assist customers in the future. We also may use customer feedback, suggestions, and comments to monitor and/or improve our products, website, or services e.g. through training modules, etc.

Website Analytics

Customers can visit without telling us who customers are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

Third-Party URLs and e-Advertisements

Our website may provide links to third-party websites. Except as provided herein, we will not provide any of the customer’s personal information to these third parties without the customer’s prior consent. BNFeMART provides links to third-party websites as part of news & events or convenience to the user. The inclusion of any link does not imply BNFeMART’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies. such as although it is our parent company.

Information We Share

We may transfer (or otherwise make available) customer personal information(data) to other third parties who provide services on our behalf. We may use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, to help us better understand customer use of and refine and improve the website.

Legal Obligations

Please note that BNFeMART must provide customer personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by Bangladeshi law.

Security of Personal Details

Customer privacy is important to us. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification, and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy & Security Policy.

To provide customers with an increased level of security, online access to certain personal information may be protected with a password customer select. We strongly recommend that customers do not disclose customer passwords to anyone. We will never ask customers for customer passwords in any unsolicited communication.

Policy Changes may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here.

Update Customer Profile

If customers wish to access or update customer profile details, they can easily update customer account information by logging on to and clicking Login.

Account Deletion (Customer Data deletion)

Customers also have the right to ask us to delete their data held by us. In the event customer wish to have their data deleted, they may contact our customer services by email([email protected]) from their account email. Our customer service agent will delete customer data from our server.
Once they have submitted in Deletion Request, we will take ten (10) working days from the receipt of their Deletion Request to delete their data.